Reliability you can depend on

At Bench Tree, quality is built into every stage of our operations, from design and manufacturing to testing and field support. Our systems are engineered to perform reliably in demanding drilling environments, helping operators maintain uptime, reduce risk, and make confident operational decisions.


Delivering dependable performance requires disciplined processes and experienced people. Every tool undergoes rigorous inspection and validation to ensure it meets performance expectations before deployment. Our engineering teams and certified technicians support customers around the clock, providing responsive service and technical expertise when it matters most.

At Bench Tree, our goal is the same as yours: consistent and reliable success. We do this by offering:

  • Experienced engineering team and certified technicians
  • Strict testing processes and quality inspections
  • 24×7 technical support
  • Extensive Bench Tree and third-party equipment repairs and service
  • Comprehensive client education and training
  • Above all else, the ability to understand and respond to your individual requirements

Commitment to Quality. Embrace it. Own it. Deliver it.

Quality at Bench Tree means more than meeting specifications, it means delivering consistent results in the field. Through continuous improvement, proven processes, and real-world experience, we remain focused on one objective: helping customers operate safely, efficiently, and reliably in the most challenging environments.

  • What does quality mean to Bench Tree?

    At Bench Tree, we understand that efficient drilling operations depend on accurate, rugged, and reliable equipment to extend MTBF, but there’s more to quality than simply delivering best-in-class products. That’s why we supplement our proven product lines with exceptional service, extensive training, and responsive support. At Bench Tree, quality means delivering the best total client experience in the business. Everyone’s future depends on it.

  • What kind of Quality Control Procedures do you have in place?

    The IPC® (Association Connecting Electronics Industries) certifies that all Bench Tree assembly, maintenance, and repair personnel are specialists in IPC-A-610. This Acceptability of Electronic Assemblies standard governs the quality of both Class 2 (surface) and Class 3 (downhole) products.


    The certification establishes the minimum for the additional requirements needed for downhole assemblies. We maintain designated checkpoints throughout our manufacturing and repair processes, from incoming components to outgoing final assemblies. All stations are staffed by experienced, certified technicians dedicated to Bench Tree standards. Finally, routine workmanship audits are conducted to ensure our processes and procedures continuously meet—or exceed—industry standards.

  • What does Bench Tree's quality assurance team do?

    Bench Tree’s quality assurance (QA) group is responsible for ensuring the suitability of task on incoming components and assemblies, meaning they are tested to conform with our stringent requirements. The QA team also performs quality control (QC) inspections on all Bench Tree-built PWB assemblies, holding these units to the same rigorous standards that outside vendors must meet. Finally, audits are conducted for all processes, procedures, assemblies, and products throughout the factory. These exercises help Bench Tree continually refine processes and products to deliver unparalleled accuracy and reliability.

  • What happens when a nonconformity is identified?

    Bench Tree QC procedures are carefully designed to identify issues that are as minor as a cosmetic scratch. No matter where a product is in our process when an issue is identified, it is pulled offline, the problem thoroughly investigated, and corrective action is taken. In rare cases, this can delay shipping; however, the client is notified of any potential delay. Only products that pass all rigorous inspection criteria are permitted to ship.